CUSTOMER

REVIEWS

All the reviews below are collected from independent review collection sites. I update the ones on this page as I can, but the most current and complete list of reviews are found at:
Google Reviews, The Knot and Weddingwire

Molly said…

Review left at TheKnot

“We loved working with Rob! He called us a few times before our event to discuss our style, and he was very accommodating of our shot requests. He had great suggestions for our family and couple pictures. During the day, he was very relaxed and photographed our best moments without making us feel like we were being followed. Best of all, he scoped out some great spots for night pictures! He took some stunning shots of us overlooking the lake where we got married at night. We love our photos and are now just having a hard time picking which ones to hang on the wall!”

Bride and groom smiling at each other while walking hand in hand.

Samantha said…

Review left at TheKnot

“Rob is the BEST. He was referred to me through someone I work with and I am so thankful to have been linked up with him. He is incredibly supportive and thorough throughout the entire planning process. When we cancelled our engagement shoot due to poor weather, Rob worked with us to figure out an alternative. He ended up shooting our rehearsal dinner and the photos were amazing. I am so thankful that he was flexible and worked with our vision of the wedding weekend. On the day of our wedding, Rob and his assistant James captured every shot I could’ve imagined wanting to see. We had a blast with them and they both made us feel so comfortable in front of the camera. I couldn’t imagine working with any other photographer. I look forward to working with Rob for future family shoots! Thank you for everything. You are amazing.”

Sarah said…

Review left at TheKnot

“My husband and I had a fantastic time working with Rob! He was great about communicating all the necessary details leading up to the wedding, made sure to capture all the family and group pictures we wanted and made the whole process so easy! We had multiple guests make a point to tell us they thought he was fantastic to work with as well. We got our pictures back quickly and absolutely love them!”

Leanna said…

Review left at TheKnot

“We cannot say enough great things about working with Rob for our wedding day! From day one, Rob was very quick to respond to email/phone calls. Being an out of town couple, he was able to work with us over the phone for all of our needs. Leading up to the day, we filled out a detailed questionnaire that covered things one could easily forget. The day of our wedding, Rob walked in, knew everyones name and knew exactly how to get us started with getting ready photos. His calm demeanor really gave me confidence that he was going to get all the shots we needed without missing any. The weather didn’t cooperate on our wedding day, but Rob had some ideas using the decor of our venue to help get some great group shots. After receiving our photos online, my husband and I could not be more impressed with his style and eye for detail. Again, highly recommend!”

Hannah said…

Review left at TheKnot

Rob went above and beyond through our whole wedding process! At first, my (now husband) was not a fan of being followed all day on our wedding by a photographer; however, Rob made us both feel so comfortable on our engagement shoot that all worries went away! His work turned out beautifully and he was SO QUICK and reasonable $$! We’re very pleased with Rob and his work from day 1. We look forward to working with him again for any photography needs we have in the future.

Katie said…

Review left at TheKnot

“My husband and I were extremely pleased with Rob as our wedding photographer! From start to finish, he put our minds at ease with how organized and detail oriented he was! Rob went above and beyond to capture our special day. He scouted out the best places around the area ahead of time and had great ideas that really kept the momentum going and maximized our time! Our whole wedding group made comments afterwards about how friendly and fun Rob was to work with! We just received the final pictures and are absolutely thrilled with how they all turned out! He captured so many combinations and unique backgrounds that truly make each picture so special! We would highly recommend Rob to anyone looking for a photographer for their special day!!”

Erin said…

Review left at TheKnot

“When my now-husband and I began to look into vendors, we talked about the things that were most important to us…and the photographer was at the top of the list. We wanted someone to capture the day and allow us to relive the experience with our future children years down the road. We connected with Rob through Classy Cat Entertainment as part of a whole wedding package and we couldn’t have been happier with his work. Rob exceeded all our expectations and his pictures were worth every penny, I highly recommend him and would absolutely work with him again. Rob did our engagement pictures as well as our wedding day. He was professional, responsive, fun, and easy going throughout the whole process. We had a few issues pop up, but Rob was flexible, open, and able to improvise and reassess different pictures, poses and settings to make sure he got the best shots. Rob has a great eye for detail and it truly shows in his images. We also had a second shooter, Morgan, on the day of our wedding, which was extremely helpful. Morgan was friendly and easy to work with, she was able to capture a lot of the guests arriving and cocktail hour while Rob was with us and our wedding party. It was definitely a worthwhile investment to have two photographers. I also have to say, Rob’s turn around time was fantastic. For both our engagement and wedding pictures, we only had to wait about 2 weeks to have access to the online gallery. The hard part now is deciding which pictures we want to print because there are so many that I love!”

Gary said…

Review left at WeddingWire

“Rob was a joy to work with. He took the time to get to know us before the wedding, was truly professional and flexible during the wedding, and made our photos available very shortly after. His photographs are superb. Rob also did a wonderful job coordinating with our videographers. We can’t say enough good things about Rob and his work. We’re so glad he was a part of our wedding.”

Larissa said…

Review left at Google

“Rob was amazing!!! Not only did the photos turn out great but he was very personable and friendly…i was super nervous about taking pictures on my wedding day because I normally hate photos of myself and shy away from them but he found a way to make it comfortable and fun so I can have great memories of my day. He also managed to capture all the special memories without me even realizing he was taking photos. My husband and I rave about him and would definitely recommend!”

Krista said…

Review left at TheKnot

“Rob photographed our wedding on August 19, 2018. Rob is outstanding!!! He has a creative eye. Our pictures looked like something out of a movie. He didn’t miss a thing. You won’t ever know he’s around. He had shots that were candid and fun. And other pictures that he posed us for. All were dynamic! I highly recommend Rob. I loved every picture he shot!”

Eric said…

Review left at TheKnot

“Rob was very professional and personable…he even laughed at some of my bad jokes. My wife and I were both extremely pleased with him and his work. Affordable and great quality. Also, he was great with our 8 mo old son and captured beautifully memorable pics of him. Very grateful we found him for our wedding! And I’m not the type of person who writes a good review just to be nice.”

Katie said…

Review left at TheKnot

“We were totally blessed to find Rob through Wedding Bug. We spoke before the big day and he made sure he had all my requests down and knew what our vision was for the day. On our wedding day he arrived to the venue early to get set up and take a few photos of the room. As soon as I met Rob I knew his lively and kind personality was going to help make the day a breeze. All of the photos he took turned out absolutely stunning and he covered every shot I was looking for. Throughout the whole process he had great suggestions and fun ideas that brought out a very natural side of our bridal party. He was able to capture all the emotional moments of the day as well as the silly sides of our guests as everyone danced the night away. We ended up with a beautiful collection of photos each with unique angles and lighting. He was never in the way, but always where he needed to be. Rob is extremely professional and a pleasure to work with! I can’t wait to have another opportunity to use his great photography services! Sincere thanks ~ Katie & JP”

Tia said…

Review left at TheKnot

My wedding was captured perfectly! Rob made sure to tell the whole story of my wedding day. From beginning to end no moment was missed no detail forgotten. He’s an amazing photographer, and I definitely RECCOMMEND!

Margaret said…

Review left at TheKnot

“We had our engagement photos taken by Rob Hickey Photography. We cannot say enough great things about his work! Rob is professional,efficient, friendly, creative and,most importantly took the most fabulous photographs. We are extremely please with his work and our photos. Rob is truly talented and captured everything. I would strongly recommend Rob Hickey Photography! We can’t say enough good things about him and his work!”

Colleen said…

Reviews left at WeddingWire & Google

“Rob Hickey is an amazingly talented photographer with an eye for detail and creativity with his shots. In the 8 months leading up to our wedding, Rob met with us in person, corresponded through countless emails, answered all of our questions, had us complete a questionnaire to get more information about what we wanted, and held a phone conference with us just before the wedding day to finalize details. He made sure to discuss our “must-have” photos, which included large-group extended-family shots that Rob coordinated flawlessly during our reception. He was organized, helpful, respectful, and personable. Rob kept to a timeline during the wedding day which ensured that things ran smoothly for the entire 10 hours he was with us. The beautiful images Rob captured speak to his capabilities as a photographer. Rob loves what he does, and it is clear that he wants to help make your day special by capturing moments that will be cherished for a lifetime. The stunning quality of his shots far surpassed our expectations. We are forever grateful to have these memories from this amazing day in our lives! We are very lucky and thankful that we chose Rob as our photographer!”

Devin said…

Review left at Google

View Devin & Stephen’s wedding day photo-blog

“My husband and I were lucky enough to have Rob Hickey as our photographer for our wedding last August in 2017. Our wedding was on the water at an antique boat museum. The size and complexity of the venue made it challenging for one person to cover, but Rob did a wonderful job of listening to what we wanted, making us comfortable, and managing the time and space we had in the most effective way possible. We were very happy with our experience and how our pictures came out for our big day. We would highly recommend hiring Rob as a photographer.”

Molly said…

Reviews left at WeddingWire & Google

“We could not have asked for a better photographer than Rob! I had first met Rob at a wedding expo a year before my wedding. What really turned me on to his services was the unique warmth that all of his photos had to them, combined with how personable and pleasant Rob was.
A month in advance of our wedding, Rob had a phone meeting with us to see what we liked and did not like, shots we wanted and what we wanted to avoid, and made sure my now-husband and I had a clear understanding of what the plan was for the day for photography. We had hired Rob to be a part of our day from when we got dressed until the party was over (9 hours) and he was chipper, interactive, and accommodating the entire time. Rob really wowed us with the shots he was able to capture – from the planned portraits to the candids, and some of our favorite photos were the ones that people had no idea he was taking. He prepared well in advance by arriving early to experiment with lighting and meet everyone so that he could get the best photos possible for us. The man even withstood negative degree temperatures to take photos of my groom and I outside for our winter wedding!
From a month before the wedding until even months after, Rob is always an email or call away and has a great response time. Snatch him up for your engagement shots or wedding day!”

Ana & Justin said…

Reviews left at WeddingWire

“When we set out to find a wedding photographer we had not a clue what we were doing or where to start. We did know though what we wanted; we wanted a photographer that would capture our unique venue and adventurous spirit.

When we found Rob’s website we immediately fell in love with his photography. We could not have found a more perfect person to capture our special day. His style, and the composition of his photos were exactly what we were looking for.

Our venue and were we live were extremely far apart but Rob was willing to meet with us over multiple video calls in the months leading up to the wedding, where we discussed how we wanted our wedding to be photographed.

Rob not only captured every special moment of our wedding, he became a part of the family. He came a day early to get set up, get to know our families, and plan the wedding day shots. On the day of the two of us, having so much going on around us and so many more things on our minds, it was great to have Rob spend the time directing us to get the specific shots we wanted but also allow the day to play out and capture all the candid natural moments that first attracted us to his photography.

We are so thankful for Rob’s thoughtful approach and the way our pictures came out! If we ever are in need of a photographer again, he will be our first call!”

Joanne said…

Reviews left at WeddingWire

“I can’t say enough good things about Rob and his team! From the moment we met at a bridal show to follow up after the big day Rob was responsive, enthusiastic and accommodating. After a few phone and skype meetings, I really felt like Rob understood our vision of an intimate, joyful, family-style wedding. We had some pretty specific requests, and Rob flexed some creative muscles and scouted locations the day before to make it happen. On our wedding day he was professional, warm, and managed to melt into the background and capture the day as it went on around him. During formal posed shots his patience and humor put everyone from my nieces and nephews to my grandparents at ease. When the photos started coming back to us we were floored! Somehow he had captured the most intimate moments of the day without us ever realizing he was there. He captured the unique beauty of our ceremony location and made all the little details I worked so hard on shine. You can’t go wrong choosing Rob to photograph your wedding, and I know I’ll be reaching out to him with any photography needs in the future!”

Caitlyn said…

Reviews left at WeddingWire

“Let me start by saying Rob is an incredible photographer and genuinely nice person. I do not have any experience with photography and when it came to choosing a photographer for our wedding, I didn’t know how to choose. We found Rob at a Bridal Show. We liked his photographs and he was available for our date, so we booked him immediately. I know that doesn’t really sound good, but it was one of my luckiest moments; how Rob was not yet booked, I do not know, but it was meant to be.
While I thought the most important characteristic of a photographer was the quality of their pictures (don’t get me wrong, that is important), I didn’t realize how helpful Rob would be in planning and scheduling our day. As usual, I was behind on planning and had not found a place to take photographs. I wanted outdoor pictures with flowers and nature. I looked at multiple places and told Rob I was having trouble finding an available venue. He ended up looking online for me and asking his colleagues for places in the area that would fit my criteria. He definitely went above and beyond in the planning process.
When it came to the wedding day, he showed up much earlier than requested so he could find the best place for photos given the rainy, dreary day. He stood in the rain, in mud puddles, and let me take photos with my soaking wet horse. He stayed even later than requested at the end of the wedding to make sure we could get the dramatic, night pictures we had requested…”

Sabrina said…

Review left at WeddingWire

View Sabrina & Nick’s wedding day photo-blog

“My husband and I felt so fortunate to have had Rob capture our special moments on our wedding day. He was fun to work with. I love how enthusiastic he was about shooting at our venue and he came up with such creative ideas. I knew we would see some awesome images but I was truly blown away at the quality of our sneak peak photos. He edited efficiently as we were able to see all of our images so quickly, both in black and white and in color. Not only did he capture the intimate and beautiful moments of our ceremony but he also took a ton of candid shots at our reception, which was a blast. Thanks Rob for allowing us to relive our special day through your work, it means so much to us!”

Amanda said…

Reviews left at WeddingWire

“Rob was such a pleasure to work with. From the moment I first talked to him, I knew he understood what I wanted in my photos. He was extremely patient and cooperative with trying to get family photos outside before it started raining. He was taking pictures up until the last second it started raining so we didn’t miss any opportunities. Just like any weddings, nothing ever goes as planned, and Rob was kind enough to stay a little longer than scheduled so we didn’t miss out on our cake cutting. Rob has a great eye and will without a doubt provide you with beautiful pictures to cherish for a lifetime. “

Mike said…

Reviews left at WeddingWire

“Our experience with rob couldnt have been better! He was very open to any ideas that we had and helped us get exactly what we were looking for. Rob was always in the right place at the right time. He was very go with the flow, mimicking our sort of mood. We had a great time working with him and would recommend him to anyone for there most important events. Pictures came out looking amazing!”

Ronia said…

Reviews left at WeddingWire and Google

“Rob did an amazing job at capturing us and all our family and friends on our wedding day (7/7/17)! I am sure it was challenging because it was a very hot day outside, but all the pictures came out great! I am so glad to have met him at the Syracuse Bridal Show! We will treasure these photos forever. Thanks again Rob!”

Donald said…

Reviews left at WeddingWire

“Rob Hickey was a pleasure to work for our wedding. He was very enthusiastic throughout the process, and the pictures from the wedding came out looking perfect. Not only did they look perfect, but they were extremely plentiful equally nearly 900 pictures from the event, most of which we didn’t even realize he was taking. If I ever need a professional photographer again, he would be first on my list. You will not regret it!”

Stephanie said…

Reviews left at WeddingWire

“Rob was wonderful and such a great person to work with. We felt relaxed and everything flowed so well. We are so happy with our pictures and how everything turned out!”

Marcia said…

Reviews left at WeddingWire

“Rob is amazing! He not only took the time to make sure EVERY single shot was perfect, he risked life & limb climbing on the top of a golf cart to ensure the perfect shot. He not only did our wedding, but our brother & sister-in-law’s wedding, too. He is a fantastic person, as well. He accommodated us far beyond our expectations. Climbing on a golf cart to ensure a perfect shot? That’s fantastic.”

Elizabeth said…

Reviews left at WeddingWire

“Rob was not just a wonderful wedding photographer, he also became an amazing partner in helping to create and execute our dream wedding. My hubby and I are both a bit unconventional, very nerdy, fun-loving, and silly. We are each other’s best friends and we wanted wanted our winter wedding to be a reflection of us and a celebration of love with all of the people we care about. Rob immediately understood the kind of special day we were trying to plan and he became a regular resource of creativity and ideas that we relied on over our months of planning. When our wedding day came around, Rob’s combination of calm and fun made all of the photography seem effortless to us even though we know he was putting his heart and soul into it. When we came back from our honeymoon a couple of weeks later, we were blown away by all of the work Rob had ready to show us. He had captured every special detail and moment for us in his beautiful photography, and most importantly, all of our silliness, joy, love, and happiness. I still get teary when looking at our photos two years later and we couldn’t be more grateful for everything Rob did for us!”

Sam said…

Review left at Google

“What a wonderful surprise! My fiance and I won an engagement photoshoot with Rob at the Rochester Bridal show in October 2017, and when we reached out to him, he was prompt, respectful, friendly and most importantly talented! We loved the photos he took of us and we look forward to enjoying them for the rest of our lives. Thank you again Rob!”

Jyl said…

Review left at Google

“Rob is a great photographer and person.  I have trusted him to take senior portraits for 3 of my 4 children and when the youngest is a senior, I will be calling him again! Rob is a true professional.  His kind and calm manner enables you and your child to feel comfortable and relaxed before, during and after your photo session.  He captures the most beautiful and natural expressions of your child.  His work is exceptional.  I am a true fan! I highly recommend Rob Hickey.  You will be very happy with his service and results.  He is a top notch photographer.”

Bill said…

Review left at Google

“A true professional!  Rob photographed our daughter for her senior picture and photo-shoot. He really captured the essence of our beautiful daughter across a range of photos. The backdrop he selected of the Eastman house made for a nice variety of poses complemented by changes in apparel. The photos were just amazing; he has such an eye for creating that special look with each one.   They aren’t just photos they are works of art.  I couldn’t be more satisfied with the excellent work Rob provided all over, from setting up the shoot, his patience while my daughter did her wardrobe changes 😉 to the proofs and final prints. I highly recommend Rob to my family and friends without hesitation for any photography needs. Can’t thank you enough Rob!”

Elina said…

Review left at Google

“Rob has been wonderful to work with! We hired him to take pictures of our little daughter and he offered a great 3-6-9-12 month package for our little one. Throughout the year, he was very prompt to remind me of scheduling our next session, as I would forget! He did an excellent work in capturing our little one’s personality throughout the year and it has been awesome watching her grow. He also allowed my oldest daughter join in the photo shoots, which i thought it was really nice. Now I have created a book that shows a collection of those pictures and captures the sisters’ relationship and how much fun they have had taking these pictures. I would highly recommend Rob for his professionalism, creativity and promptness! Thank you Rob!”

Kathy said…

Review left at Google

Rob did a fantastic job with my son’s senior portraits. I was extremely happy with the results and recommended him to my co-worker for her wedding. We couldn’t have been happier. Thanks Rob.

Jill said…

Review left at Google

Rob did my son’s senior pictures and they’re outstanding!! Impossible to choose just one. I waited until my son got his braces off (which was pushing the deadline for the school yearbook) and I had to reschedule once, which Rob took it all in stride (unlike me who was panicked). Thank You, Rob!!